FAQs

Find quick engineering answers regarding custom glass fabrication: CNC tolerances, CAD drawing formats, optical coatings, prototyping lead times, and international export packaging.
FAQ
What key parameters are needed to customize an ITO Glass and FTO Glass panel?
Customizing transparent conductive oxide (TCO) glass—specifically Indium Tin Oxide (ITO) and Fluorine-Doped Tin Oxide (FTO)—requires clear engineering parameters to balance electrical conductivity, optical transmittance, and thermal stability. When requesting a precision fabrication quote from Chenshi...
FAQ
How do you protect fragile and coated glass during transit? What is your warranty policy?
All precision optical glass, quartz substrates, and thin-film coated windows (such as ITO, FTO, and AR coatings) undergo ultrasonic cleaning prior to packaging. To eliminate surface scratches and particulate contamination, components are individually masked with residue-free anti-static protective film...
FAQ
What quality control processes and compliance test reports do you provide?
Chenshi Tech maintains a rigorous optical glass quality inspection and quality assurance protocol adhering to ISO 9001:2015 manufacturing standards Incoming Material Verification: Raw float glass, low-iron sheets, borosilicate, and quartz boules are inspected for internal seeds, bubbles, and refractive...
FAQ
What files do you need for a fast quote, and what is your typical lead time?
A: To generate an accurate engineering quotation within 12 to 24 hours, our technical sales team requires the following project details: Engineering Drawings: We accept standard 2D vector files (AutoCAD DXF, DWG, and dimensioned engineering PDFs) as well as 3D solid models (STEP, STP, IGES) for complex...
FAQ
What is your Minimum Order Quantity (MOQ)? Do you support R&D prototyping?
A: Yes, Chenshi Tech strongly supports academic laboratories, university research departments, photonics startups, and corporate engineering R&D teams. We understand that new optoelectronic devices and display products require rigorous testing before locking in mass production tooling. Prototype...
FAQ
What glass thickness ranges, machining tolerances, and tempering methods are available?
A: Chenshi Tech operates precision CNC multi-axis grinding, slicing, and surface lapping machinery engineered specifically for brittle technical substrates: Thickness Range: Ultra-thin precision substrates from 0.1 mm, 0.33 mm, and 0.55 mm up to 50 mm+ heavy-duty optical blocks and pressure viewports. Machining...
FAQ
What surface coatings (AG/AR/AF) and custom printing options do you offer?
A: To optimize optical clarity, tactile ergonomics, and aesthetic durability, Chenshi Tech provides state-of-the-art thin-film and chemical surface treatments: Anti-Reflective (AR) Coating: Electron-beam vacuum magnetron sputtering decreases visible surface reflectance from ~4% down to < 0.5%, boosting...
FAQ
What key parameters are needed to customize an ITO Heating Glass panel?
A: Electrically heated glass utilizes an ultra-thin Indium Tin Oxide (ITO) conductive film to generate Joule heating for window defogging, deicing, and constant-temperature laboratory chambers. To design a customized heating panel, the following engineering parameters are evaluated: Operating Voltage...
FAQ
What types of custom glass panels can you manufacture?
A: Chenshi Tech is a turnkey manufacturing partner specializing in high-precision flat glass fabrication for photonic, medical, display, and harsh industrial environments[cite: 8]. Our standard production portfolio includes: Electronic Display Cover Glass: Chemically strengthened 1.1 mm and 2.0 mm...