A:
* Protective Packaging: Both glass surfaces are masked with residue-free anti-static protective film (PE or high-temp release liners) to safeguard delicate AR/ITO coatings. Panels are slotted into custom EVA foam-lined cartons, blister trays, or vacuum-sealed packs, and palletized inside fumigated plywood export crates reinforced with corner protectors and impact/tilt indicators.
* Shipping Terms: We support EXW, FOB, CIF, and DDU/DDP door-to-door delivery. Express shipments (DHL/FedEx/UPS) are standard for prototypes, while air and ocean freight carriers handle volume production.
* Damage & Warranty Guarantee: We provide full transit replacement protection. In the rare event of damage during shipment or deviation from approved engineering drawings, report the issue within the claim window with photos, and we will expedite replacement units or issue immediate credit at no additional cost.