Demo

FAQ

1.Do you offer custom glass panel services?

-Yes, we are an OEM factory which offer glass panel in customized design. 

2.What format of file do you need?

-We need pdf or 1:1 CAD file/ AI file, or both of them will be the best.

3.Do you have MOQ?

Both sample order and mass production are available.

4.Is it possible to provide free sample?

Yes, free sample is available. If need customized, there will have a sampling cost which can be refunded when mass production. 

5.What kind of glass you can provide?

-We can provide the tempered glass, borosilicate glass, Quartz Glass, ITO/FTO/AR/AF/AG Coating Glass and so on.

6.What is your average lead time? 

-For samples, need 12 to 15days. For mass production, need 15 to 18days, it depends on the complexity and quantity. If the lead times don’t work with your deadline, please go over your requirements with your sales.

7.What payment term you accept? 

-100% prepaid for sampling. 30% prepaid and 70% balance to be paid before delivery for mass production.

8.Do you offer courier services?

-Yes, we have stable cooperated Forwarder Company which can offer express shipping & sea shipment & air shipment and train shipment services.

9.If need to pass IK07, what thickness is suitable?

-According to our experience, suggest use 4mm thermal tempered glass. 

10.What is your production process?  

-1) Cutting , 2) Edge Treatment, 3) Cleaning, 4) Chemical or physical tempering,                                                                                                                             5) Cleaning 6) Silkscreen printing or UV printing,  7) Cleaning, 8) Packing

Address

Baoan Area, Shenzhen, Guangdong, China

Call Us

+86-18475423483

Email Us

Ella@chenshi-tech.com

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